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About Us

Sureserve is a trusted partner of housing associations, local authorities and residents for compliance and energy services.

About us image

Who we are

We provide trusted high-quality solutions that focus on energy efficiency to create warm, safe and compliant homes. The result is an improved quality of life for residents.

With nationwide reach, regional and local relationships, a commitment to excellent client service and industry-leading expertise, we are set up to be a trusted partner for now and the future. 



Our values

Safety

Ensuring the safety and well-being of our team and residents is our utmost priority.

Excellence

Excellence is embedded in our way of working, reflecting our unwavering commitment to delivering outstanding service.

Respect

Treating everyone with respect is fundamental to our identity and values.

Integrity

We do the right thing. We believe in transparent communication, ensuring that our interactions are clear and open.

Expertise

We invest in our people, equipping them with the knowledge, skills, and expertise necessary to deliver a quality service every time.

Sustainability

We work to be sustainable to the communities we serve and the planet we live on.

Engineer on solar panels

Our Mission

To be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

What we do for residents

We are trusted by many housing associations and local authorities to deliver quality services nationwide.

Engineer Using Analyser On Boiler

Heating
Electrical Engineer Fixing Plug

Electrical
Fire Alarm Wall

Fire
Engineer Working On Ladder (1)

Insulation
Water Engineer

Water

Our Vision: To play a vital leadership role in the decarbonisation of the social housing and related public sector and to contribute in a significant way in alleviating fuel poverty

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What is net zero carbon or decarbonisation?

Decarbonisation-Forrest-NetZero

What does decarbonisation mean for the housing sector?

The UK is committed to achieving net zero carbon emissions by 2050, a legally binding target that requires significant reductions in carbon dioxide and other greenhouse gas emissions across all sectors, including buildings, transport, agriculture, and industry. The goal is to reduce emissions by 100% compared to 1990 levels, with crucial intermediary targets of a 68% reduction by 2030 and a 78% reduction by 2035. 

Download the full document to learn more about how the housing sector can take part in the journey to net zero.

Download
M&S Arena

£351.1m

Revenue (2023)

How Sureserve supports our investors

We are committed to delivering exceptional value to our investors by driving sustainable growth in an efficient way and supporting the transition of the UK to a greener future.

  • Estimated annual bill savings for our customers through the energy efficiency measures installed to their homes: £63,196,000
  • 4200 renewable technologies installed last year
  • Over 10,660 customers receive energy efficiency advice and guidance