Ensuring Safety in Social Housing: Fire and Carbon Monoxide Services by Sureserve


In social housing, the safety and well-being of residents is paramount. As a leading provider in this sector, Sureserve is committed to delivering comprehensive fire and carbon monoxide (CO) services that ensure compliance and safeguard lives. Our suite of services is designed to address the unique challenges faced by landlords and property managers, providing peace of mind through rigorous safety measures.

Fire Safety Services

Fire safety is a crucial part of property management, particularly in social housing, where protecting residents from fire risks is a top priority. Sureserve provides a comprehensive range of fire safety services tailored to the needs of social housing providers:

  • Fire Risk Assessments- Our expert team carries out detailed inspections, identifying potential hazards and recommending measures to reduce risks.
  • Fire Detection Systems– We install and maintain advanced fire alarms and detectors, ensuring early warning and swift evacuation when needed.
  • Fire Extinguisher Services– We supply, maintain, and inspect fire extinguishers to ensure they are fully operational and accessible.
  • Sprinkler and Suppression Systems– We design, install, and maintain sprinkler and suppression systems that provide crucial fire protection and ensure a swift response in emergencies.
  • Emergency Lighting– Our team installs and services emergency lighting systems, helping residents navigate safely in case of power failure or emergencies.
  • Fire Safety Inspections– We check fire doors, alarms, emergency escape routes, and communal areas to ensure compliance with regulations. We also assess fire safety equipment and highlight any potential hazards that could compromise resident safety.

Why Carbon Monoxide Safety is Essential for Social Housing

Carbon monoxide (CO) is a silent, invisible threat that can cause serious health issues or fatalities if undetected. For social housing providers, ensuring CO safety is not just a regulatory requirement, it’s a critical responsibility to protect residents and maintain compliance.

Key Responsibilities for Social Housing Providers

  • Install & Maintain CO Alarms– Ensure all properties have compliant CO alarms installed near gas appliances. Regular servicing and testing are essential to guarantee they remain functional.
  • Educate Residents on CO Risks– Provide residents with clear guidance on CO safety, including the importance of alarms and what to do in an emergency.
  • Highlight Warning Signs– Inform residents about potential CO indicators such as black stains around appliances, yellow or orange flames instead of blue, or pilot lights that frequently go out.
  • Provide Emergency Response Information– Ensure residents know the correct steps to take if CO is suspected, including switching off gas appliances, ventilating the property, and calling emergency services.

Please find information on CO risks, emergency procedures, and warning signs in our ‘Spotting the Signs of Carbon Monoxide Poisoning’ guide. Feel free to share it with your residents.

By taking these proactive measures, social housing providers can reduce risks, ensure compliance, and, most importantly, safeguard the well-being of their residents.

Carbon Monoxide Safety Services

At Sureserve, we specialise in the maintenance and testing of CO safety systems, providing a proactive approach to fire and gas safety, ensuring functional CO alarms and clear communication with residents to prevent CO-related incidents.

  • CO Alarm Installation– We install high-quality carbon monoxide alarms to provide early detection and prevent dangerous exposure.
  • Routine Testing & Maintenance– Our expert team conducts regular testing and servicing to ensure CO alarms remain fully operational and compliant with safety regulations.
  • Gas Appliance Inspections– We assess boilers, cookers, and other gas appliances to detect potential faults that could lead to CO buildup.
  • Regulatory Compliance Support– We help social housing providers meet legal fire and gas safety obligations, ensuring properties remain safe and compliant. By maintaining and testing CO alarms alongside broader fire safety systems, we help social housing providers mitigate risks and uphold resident safety.

By maintaining and testing CO alarms alongside broader fire safety systems, we help social housing providers mitigate risks and uphold resident safety.

Compliance is Key

For landlords in the social housing industry, compliance with fire and carbon monoxide safety regulations is not just a legal obligation but a moral one. Ensuring the safety of residents requires proactive measures and regular maintenance of safety systems including fire alarms, smoke alarms, and emergency lighting. Sureserve is dedicated to helping landlords meet these requirements, providing expert services that prioritise safety and compliance.

By choosing Sureserve, you are investing in the well-being of your residents and the protection of your properties. Our comprehensive fire and CO safety services are designed to address the specific needs of social housing, offering solutions that are both effective and reliable.

For more information on our services and how we can help you ensure compliance, contact us directly.